Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,709,631

members

28

online now

1,872,926

discussions

Back to Top

Xfinity 1 platform

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 2
1,458 Views
Have seen new commercials for the xfinity1 platform,contacted Comcast informed them I was a triple play customer and was interested in acquiring this new option.I was told it was for new customers only ,really Comcast????? I pay my bill on time and I get punished for being a loyal customer,what a bunch of baloney,This sure is a poor way to treat your current customers😕😕😕😕😕😕😕😕😕😕😕😕😕😕
1 REPLY
Posted by
Cable Expert

Message 2 of 2
1,449 Views

Anybody that told you that was misinformed. Try this:

To get help, you can contact Comcast Corporate Customer Service (we_can_help@cable.comcast.com) Send a link to this thread and your account details. You can also ask for help in the Broadband Reports Comcast Direct Forum or via Twitter or Facebook.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon