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Unable to manage plan on website

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Unable to manage plan on website

I'm looking to modify my plan - i'm tired of paying $200+ for a lot of stuff I don't appear to be using - but whenever I try to view the details of, no less mange, my plan I am told I need to call an 877 number. It's extremely aggravating that to even look at alternative plans i'm going to need to call a number when that's literally the entire point of the website.

Cable Expert

Re: Unable to manage plan on website

It's a known issue.

 

I've asked an employee to help you on the forums. They can tell you what deals are available to you, no pressure. 




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Official Employee

Re: Unable to manage plan on website

 

Hello joshtrow, I can assist you with getting a better rate and I can assist you with getting your online account issues corrected so that you can manage your account in the future. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started. 


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