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Tracking Number for Comcast Self-Install Kit?

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New Poster

Tracking Number for Comcast Self-Install Kit?

Hello,

 

I was wondering how I could find any tracking information for my self-install kit. I just ordered it a few hours ago, but would there be a way to view it on my account? Also, can I expect that an e-mail will be sent to me regarding it?

 

Thank you!

Accepted Solution

Re: Tracking Number for Comcast Self-Install Kit?

Hello Vincent9,

 

I have sent you a private message containing your tracking number. If you have any additional questions or concerns in the future, please do not hesitate to reach back out to us. 

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Problem Solver

Re: Tracking Number for Comcast Self-Install Kit?

Hello Vincent9,

 

I have sent you a private message containing your tracking number. If you have any additional questions or concerns in the future, please do not hesitate to reach back out to us. 




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New Poster

Re: Tracking Number for Comcast Self-Install Kit?

Vincent, 

 

I hope your tracking number works as it should.  If you find it's wonky, I would suggest calling UPS/FedEx directly for information.  I just received an email with tracking info that said pkg was "delivered" and left on the front porch, in a whole nother state!  Then when I opened the Shipment progress, it said was ready for shipment this morning, then in OCTOBER was in CA, and then again, shipped out today.... when I called UPS, the number was a REUSED number.  My pkg will be here in two days smdh..... meanwhile Customer Service actually told me it was delivered and left then sent back to the processing center 

New Poster

Re: Tracking Number for Comcast Self-Install Kit?

Can you send me the tracking number for mine as well? I ordered it yesterday and have no idea how to receive it.
New Poster

Re: Tracking Number for Comcast Self-Install Kit?

I still had not gotten my starter kit either for the x1 triple play. I ordered it 3 days ago.
New Poster

Re: Tracking Number for Comcast Self-Install Kit?

Just curious if you could send me my tracking number, my email I'll <Removed Personal Information> thanks in advance!

Problem Solver

Re: Tracking Number for Comcast Self-Install Kit?

Lkkemp2013,

 

I will be happy to supply you with that information. For security I will be sending you a private message.




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New Poster

Re: Tracking Number for Comcast Self-Install Kit?

Can you please send mine as well. Also, the tracking number for the wireless router. I ordered them 9 days ago.

Problem Solver

Re: Tracking Number for Comcast Self-Install Kit?

Hello anelle7,

 

I have sent you a private message with your tracking number. 

To check your private messages click on the envelope icon located in the top right corner of the the XFINITY forulms page.




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Regular Visitor

Re: Tracking Number for Comcast Self-Install Kit?

Can you send me the tracking number for mine as well?

Official Employee

Re: Tracking Number for Comcast Self-Install Kit?

Hi kallitoa. I can assist you with this. Can you verify when your order was placed. 




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