I called today to have my service suspended and got the run around. The operator told me it could not be suspended until April 1 st. I said I had to call back then or go online. I can't find anything online that allows you to do that. I hate calling a general 800 number and it takes twenty minutes to finally get to speak with someone! Is there a more intuitive way?
Now why is it so difficult for Comcast's own support people to provide this? Like a number of others who took the time to chime in on this thread, I called several times and got the runaround on the phone. This website answered all of my questions. Thanks again, THOTTHOM!
suspending service starting on 4/20/11 keeping the same & paying a montly fee of $14.00 per rep "Ricco" speaking to him on 4/13/11 saying that I would not have to return box is this correct??? would appreciate a reply & also stating I would be given a $5.00 rebate if I do this on line.
This is a customer to customer help forum. We cannot confirm, deny, have access to accounts, no access to the local rate sheets, or make any changes to your service. Comcast employees do limited monitoring of this forum unless notified of a issue; notification does not mean they will be able to reply the same day since they take the notifications in order of how they received them,
Just completed the complete form the gentleman yesterday gave me the wrong email to do this online to get a $5 rebate he told me seasonal the gentleman today told me to use orlando area and it worked so according to what I filled out it worked today thanks for all of your help well appreciated