Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,219

members

1,333

online

36,184

topics

Top

Service address incorrect

New Poster

Service address incorrect

Hey all, hopeful a Employee will notice this....  We recently moved, transferred / setup service at our new home.  The service address does not match the billing address, tried to get it remedied over the phone, but unable to.  How can I get this resolved?

 

Thanks,

 

Dudley_67

Official Employee

Re: Service address incorrect

Hi, Dudley_67 - Please send me a private message and include your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. I will check what changes we can make. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Service address incorrect

Hi, thanks!!

 

 

 

Official Employee

Re: Service address incorrect

@Dudley_67 - Got your message and replied back. Thank you!


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 3 replies
  • 120 views
  • 0 kudos
  • 2 in conversation