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Retention Program?

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Retention Program?

I have been a comcast customer for the entire time I have lived in Illinois and over those years my bill has gone up each year to where now I see myself paying more and getting less than what others are getting. Is there a program or something that deals with retention?

Cable Expert

Re: Retention Program?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
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I am an XFINITY Forum Expert and I am here to help.
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Official Employee

Re: Retention Program?

Hi dcli.

 

Regarding promotional discounted offers, We offer an introductory rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory period offer expires, the price does go to what we call Everyday Price or regular rate. 

 

I can assist with reviewing your account for any additional savings that may be available. Please send me a private message and include your full name, service address, and account number so I can help you. 


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Please post so people with similar questions may benefit.
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