Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,134

members

1,788

online

29,100

topics

Top

Renewal

ANSWERED
Frequent Visitor

Renewal

My Double Play contract is expiring soon. I'm interested in deals for existing customers, since my bill will increase by 45%, from $90 per month to $130 (base price). I would like to stay with Comcast, but streaming services may be more cost effective. 

 

Please advise if there is a fair deal for our plan, so we can continue as customers.

 

Thanks very much for your help.

 

RJ

Accepted Solution

Re: Renewal

Hi SoThere,  thank you for working with me via private message and glad we were able to find a new promotion for you.  Please let us know if you have any questions/concerns in the future.

 

Thank you

View answer in context
Highlighted
Cable Expert

Re: Renewal

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: Renewal

Thanks very much. I truly appreciate your help.

 

Official Employee

Re: Renewal

Hi RJ, I could assist going over current promotions with you. To get started please send me a private message with your account information (your name, address and account number). 

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: Renewal

Hi SoThere,  thank you for working with me via private message and glad we were able to find a new promotion for you.  Please let us know if you have any questions/concerns in the future.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 4 replies
  • 306 views
  • 0 kudos
  • 3 in conversation