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Re: installation and start up fees

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Problem Solver

Re: installation and start up fees


@nerdburg wrote:

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I just checked the Print feature on your reply to see if people could actually print out any offers they might get here on the forum.

 

Do you know why the feature has been disabled?

Accepted Solution

Re: installation and start up fees


@nerdburg wrote:

If I hit print from the three-dot menu it reformats the message for printing. I tried it with this account in chrome and an alt account with Firefox (Windows 10) and it also seems to be working?

 

What exactly are you seeing? 


I got it to work this time. I did not realize I was seeing a reformated message, and would need to go back up to the 3 dots and click print another time. Thank you for your help.

I just shows me that if people use this PM route for getting service changed they can print out replies to document what was told them.

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Cable Expert

Re: installation and start up fees

If I hit print from the three-dot menu it reformats the message for printing. I tried it with this account in chrome and an alt account with Firefox (Windows 10) and it also seems to be working?

 

What exactly are you seeing? 




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Problem Solver

Re: installation and start up fees


@nerdburg wrote:

If I hit print from the three-dot menu it reformats the message for printing. I tried it with this account in chrome and an alt account with Firefox (Windows 10) and it also seems to be working?

 

What exactly are you seeing? 


I got it to work this time. I did not realize I was seeing a reformated message, and would need to go back up to the 3 dots and click print another time. Thank you for your help.

I just shows me that if people use this PM route for getting service changed they can print out replies to document what was told them.

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