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Re: Why do I need to restart my X1 box to improve audio every other day?

Frequent Visitor

Re: Why do I need to restart my X1 box to improve audio every other day?

Every mornning or if I’m lucky every other morning I have to reset my audio settings to get volume on my TV. This started happening a couple of months ago. VERY FRUSTRATING. Comcast came out & swapped the X1 DVR, but did not help GRRRRRR.

Accepted Solutions
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

cheeky, glad to see you're experiencing improvement. Post again if you need further assistance! 

 

KenF


All Replies
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

 

cheeky, are you using a third party sound equipment or is the sound coming from  stereo? 

 

KenF

Frequent Visitor

Re: Why do I need to restart my X1 box to improve audio every other day?

Yes, I have a Bose Surround Sound System. It worked fine up until 2 months ago. No changes changes to my system prior to 2 months ago until Comcast came last week & changed DVR box.
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

Ah I see. Let's take a closer look. Please send me a private message with your full name and phone number tied to your residential services for help.

Frequent Visitor

Re: Why do I need to restart my X1 box to improve audio every other day?

How do I send a private message Ken?
Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

 

cheeky, just click my name and then click "private message me" Smiley Happy

Official Employee

Re: Why do I need to restart my X1 box to improve audio every other day?

cheeky, glad to see you're experiencing improvement. Post again if you need further assistance! 

 

KenF