Picture Freezing during live TV and while changing channels

[joanmarie73]

This has happened to our second TV since the moment we got the X1. I have had two techs out, swapped out the box, changed the cables and the techs put a booster in the basement. I am taking the whole system back tomorrow and getting the old system back. I didn't have nearly the issues with the old technology that I have had with this. $200 a month and we can't watch tv. They want me to change to their wireless cell service but if they can't handle my cable they sure as heck aren't getting my wireless cell business.