I was told by one sales rep that my new construction (residential house) is serviceable and not by another rep. Can you check to see if it is? If not, can it be expedited? I am sure as there are more houses going up, they would want to go with comcast instead of EnTouch (1.5 star on Yelp/google reviews).
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RickTran, let's get to the bottom of your home's serviceability. Please send me a private message with your full name and address for help.