Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,726,329

members

31

online now

1,888,424

discussions

Back to Top

Re: Hurricane Irma - I’m having issues Internet its inconsistence and very laggy.

Posted by
Frequent Visitor

Message 1 of 2
92 Views
The upload speeds are inconsistent during the day. I've called and replaced the modem. Download drivers etc. Nothing fixes it.
1 REPLY
Posted by
Official Employee

Message 2 of 2
66 Views

 

Robin20, I see a few signal issues on your account. I also see you have a tech appointment scheduled in a few days. Have you had the modem reprovisioned yet? 

 

KenF




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon