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Re: CableCARD Validation showing None in HDHomeRun PRIME

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Regular Visitor

Re: CableCARD Validation showing None in HDHomeRun PRIME

Ken, I’m having the very same issue, called xfinity tech support today and the tech just kept sending refresh signals to no avail. He said the card isn’t good but I’m not buying it as it shows the same issues as all the others who have posted

are you able to assist me?

thanks 

george

Accepted Solution

Re: CableCARD Validation showing None in HDHomeRun PRIME

 

Gk57, glad we were able to resolve the cable card issue! Post again if you need anything else. 

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Official Employee

Re: CableCARD Validation showing None in HDHomeRun PRIME

 

Gk57, thanks for reaching out. I've seen your private message so I'll follow up with you there. 

 

KenF


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Official Employee

Re: CableCARD Validation showing None in HDHomeRun PRIME

 

Gk57, glad we were able to resolve the cable card issue! Post again if you need anything else. 


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: CableCARD Validation showing None in HDHomeRun PRIME

Ken, thanks for you speedy help!

much appreciated

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