How do folks try to get their promotional pricing or at least keep the one they are happy with? I really do not like having to contact support to get a new promotional plan every time. The thing is, it is usually a price much more than what I was paying before with services I do not want or need.
I simply ask for a Internet Service with the same monthly payment with speeds of at least 75 Mbps. Has anyone been successful of simply renewing a plan they already had?
Do people contact local resellers? Contact the forum Comcast support?
Good luck getting a response from Comcast on that. I'm trying to extend my promotion which is expiring next month with no luck. I'd rather stay with Comcast but the current promotions unfortunately don't apply to current customers. I believe they don't care if I switch to directv.
Our promotional rates normally last anywhere from one to three years. At the end of any given promotion, that same rate may or may not be available. There are a number of factors that determine which rates will be available. Sometimes special promotional rates only run for limited times. If you would like a steady rate that would not change, we always have everyday rates available. The everyday rates, however, would not be inclusive of any discounts.
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