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Promised $500 for Xfinity Mobile rebate, have not gotten it

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Promised $500 for Xfinity Mobile rebate, have not gotten it

90 days qualification period long since passed, no emails, no updates after calling the phone #, stuck in "pending" for weeks. As data points, others who signed up in December have gotten a qualification email and even received the rebate already.

 

Could a Comcast helper help out? Thanks.

 

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Accepted Solution

Re: Promised $500 for Xfinity Mobile rebate, have not gotten it

zeugma, your card has processed. You'll receive your card in a few weeks. 

 

KenF

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Official Employee

Re: Promised $500 for Xfinity Mobile rebate, have not gotten it

zeugma, thanks for posting! I've gotten your private message so I'll follow up with you there. 

 

KenF


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Official Employee

Re: Promised $500 for Xfinity Mobile rebate, have not gotten it

zeugma, your card has processed. You'll receive your card in a few weeks. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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