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Praise for Kenneth in Knoxville

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Praise for Kenneth in Knoxville

After two fairly unsatisfying phone calls and even a truck roll to my house, if it weren't for Kenneth in Knoxville, I'd be seriously considering looking at AT&T ( currently in the process of laying fiber in my neighborhood). Kenneth did a great job of listening to my situation, looking for the right answer, and providing me a solution that would mean I would not have to switch. Hats off to Kenneth, who espouses true customer service and strives to make it a good customer experience. Kenneth's employee ID is 10317272
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