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Poor service, high cost

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Poor service, high cost

I am very frustrated with Comcast. I have been a Comcast customer for over 20 years. I pay over $200 per month for triple play which doesn't include any premium channels. My internet is very slow and streaming is poor, and I never use my home telephone. There are constant offers for deals for new customers, yet it appears loyalty means nothing to Comcast. I can switch providers to get their new customer deals or will Comcast work with me?

Official Employee

Re: Poor service, high cost

Hi pinecrest13, I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you


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