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Please help I’m getting very frustrated why can’t I shop for plans online?

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Please help I’m getting very frustrated why can’t I shop for plans online?

This is ridiculous all I want is to shop for new plans instead I’m being herded into making a call that I do not want to make and all it’s going to do is agitate me to the point I will entertain offers from companies. I have been a devout loyal Comcast subscriber for thirty years please dont treat me like an imbecile.
Official Employee

Re: Please help I’m getting very frustrated why can’t I shop for plans online?

Hi shannrock, I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you 


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