Xfinity plant
Xfinity globe
Community Forum

Phone call

Frequent Visitor

Phone call

Hi, I received a phone call last week stating that my current rate will be ending soon. I am not sure how accurate that is. Can a Customer Service agent please look into my account and see if that is a true statement? 

 

Thank you.

Official Employee

Re: Phone call

Hello erin3. I can assist in reviewing your account to see when your current promotion is scheduled to end. I can also assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can help you.