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Packages for existing cutomers

New Poster

Packages for existing cutomers

were are the promos to keep existing customers? My cost doubled as I see thats a common complaint after your initial plan runs out .Looks like i will be going back to Direct TV

Expert

Re: Packages for existing cutomers

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Packages for existing cutomers

Hello, and thank you for reaching out to us. I would be happy to assist you from here.. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

Official Employee

Re: Packages for existing cutomers

Thank you David for providing your information, and after looking at your account, we don't have anything with a lower rate. Everything I have is at the everyday pricing. 

New Poster

Re: Packages for existing cutomers

Ok Thanks. Guess its back to Direct TV

Official Employee

Re: Packages for existing cutomers

I apologize for this David, If you need any further help going forward please reach out to us, we are always here to assist. Have a great night.