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PMing Official Comcast Employees on this board?

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PMing Official Comcast Employees on this board?

Hey folks.  I am a Comcast employee who works on an internal tools development team.  I have some questions about your customer care forum because I'm trying to build something similar internally.  Do I need to rank up to be able to PM any/all of you?


Frank Gilroy
Director, Engineering & CX
Technology, Product, Xperience

Accepted Solutions
Administrator

Re: PMing Official Comcast Employees on this board?

@FrankGilroy,

 

I am happy to answer any questions that you may have about the Xfinity Forum. You will notice that I have already sent you a private message with my contact information so we can discuss this further. 


All Replies
Expert

Re: PMing Official Comcast Employees on this board?

Hi @FrankGilroy, you'll want to reach out to @ComcastJessie, she's the community manager.  And yes, you need to post before you can PM. 

Administrator

Re: PMing Official Comcast Employees on this board?

@FrankGilroy,

 

I am happy to answer any questions that you may have about the Xfinity Forum. You will notice that I have already sent you a private message with my contact information so we can discuss this further.