Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,384,453

members

10

online now

1,615,142

discussions

Ordering Movies

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎09-16-2010
Posts: 1
Message 1 of 2 (820 Views)

Ordering Movies

My husband doesn't see very well and ordered a movie by mistake which cost us something like 14.00 extra. Is there a was to turn this option off? He didn't know he did it and didn't watch it.

1 REPLIES
Highlighted
Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,161
Message 2 of 2 (808 Views)

Re: Ordering Movies

You can go to "parental controls" on your cable box and change settings. You can require a PIN number to order movies. That makes it a lot harder to accidentally order a movie. You can call 1800-XFINITY for help with this. If you didn't watch the movie you ordered, they will take it off your bill too.

-->