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New home "Construction" department that does not exist ????

New Poster

New home "Construction" department that does not exist ????

Trying to get a cable drop from street to house, new construction.  Three times Comcast has sent a crew to check my inside wiring instead of pulling outside wire.  Three times they came out, looked at the missing cable from the street and said "you need Construction Crew" to pull the wire.  Three times, they said we will call the correct team for me.  They leave no contact, no instructions, no assurances that the mythical "Construction Crew" will ever arrive.  Billing however does work even though none of my services are working yet.

Admin1

Re: New home "Construction" department that does not exist ????

Hi frichey1 -- I can help with getting a construction crew out to run this drop. I have contacted local tech ops and construction asking that they return to finish this work. I will keep you updated on when they will complete this. 




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