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New customer pricing

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New customer pricing

I am going to be cancelling all comcast services in the next week after 18 years due to pricing. I am now retired and find the pricing too high on a fixed budget. I would like to keep internet but the best pricing is for new customers only. How long do I have to wait to become a new customer? I have seen $49/mo for internet with 2 yr contract advertised. What can you do for me as a long time customer.

Accepted Solution

Re: New customer pricing

Hi, lwilson2 - I can check what promotions we have in your area for internet-only packages. Please send me a private message with your full name, address, and a phone number associated with your account. Thank you!

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Cable Expert

Re: New customer pricing

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




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Official Employee

Re: New customer pricing

Hi, lwilson2 - I can check what promotions we have in your area for internet-only packages. Please send me a private message with your full name, address, and a phone number associated with your account. Thank you!


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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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