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Never received a Welcome Kit

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎10-09-2011
Posts: 1
Message 1 of 4 (1,178 Views)

Never received a Welcome Kit

I've started hearing about Welcome Kits. Interesting as I didn't get one when I originally signed up nor when I upgraded. Could I obtain one?

3 REPLIES
Posted by
Valued Contributor

Member Since: ‎01-07-2007
Posts: 928
Message 2 of 4 (1,173 Views)

Re: Never received a Welcome Kit

I'm fairly certain if you have a Comcast customer office nearby, you can get one from them.  Barring that, maybe call Comcast and request one.

__________________________________________________________
"CUSTOMER SERVICE" means providing
s-e-r-v-i-c-e to the customer, not the other way around.
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎07-19-2013
Posts: 1
Message 3 of 4 (566 Views)

Re: Never received a Welcome Kit

Hi, we never received a welcome kit and I do not know how to retrieve phone messages. Can we also get a welcome kit sent to  us?

 

Thank you.

 

Beth Norton

Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,161
Message 4 of 4 (552 Views)

Re: Never received a Welcome Kit

Stop by your local office or call 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

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