Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,963

members

888

online

36,298

topics

Top

Need to drop TV, subscribe to slower Internet connection. Income just dropped.

New Poster

Need to drop TV, subscribe to slower Internet connection. Income just dropped.

I just took a big decrease in income.  I need to drop all TV subscription and find a lower Internet data plan.  I also want to purchase a modem instead of renting one from Comcast.  I'd like to stay with Comcast if possible.  

Cable Expert

Re: Need to drop TV, subscribe to slower Internet connection. Income just dropped.

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

 

Go to http://mydeviceinfo.xfinity.com and log in. You'll find a list of approved devices for your speed tier. If you have more questions, please feel free to ask. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: Need to drop TV, subscribe to slower Internet connection. Income just dropped.

 

tommck01, let's find you a lower internet only rate. Please send me a private message with your full name, address, and phone number for more help. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 2 replies
  • 130 views
  • 2 kudos
  • 3 in conversation