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Need help with my plan/service

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Regular Visitor

Need help with my plan/service

I have internet through Xfinity, but cancelled my tv service through y'all a couple years ago bc it was just too much of a price compared to streaming.  I'm getting married and my fiance wants to have cable.  We have been trying to shop and look at packages - his only request is that he gets the Sportsmand and the Ourdoor channel which for some reason only come on the 220+ subscription.  When we called and talked to customer service, the lowest price we were given was close to $160-$170.  But when we look online for new customers they can have it for $114 (with the internet).

Why am I penalized for being with y'all for so long? 

 

Accepted Solution

Re: Need help with my plan/service

Hello mmwilliams82. I'm glad you're looking to Comcast for upgrading your service to add cable. I can assist with reviewing your account for any better cable upgrade offers that may be available. Please send me a private message and include your full name, service address, and account number so I can help you. 

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Cable Expert

Re: Need help with my plan/service

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




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I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
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I am an XFINITY Forum Expert and I am here to help.
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I am not a Comcast employee.

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Official Employee

Re: Need help with my plan/service

Hello mmwilliams82. I'm glad you're looking to Comcast for upgrading your service to add cable. I can assist with reviewing your account for any better cable upgrade offers that may be available. Please send me a private message and include your full name, service address, and account number so I can help you. 


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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Need help with my plan/service

Thank you!

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