Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,625,386

members

4

online now

1,804,699

discussions

Back to Top

My account has gotten to expensive Infinity- we need to talk!

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 6
131 Views

$217 a month.  $2600 a year. Thats a car payment!  Too Much! I only watch TLC< The Travel Channel and The western channel... Its getting really hard to justify- I am spending more on cable than groceries... I am seriously considering dropping Comcast and going to Wide Open West, getting the 500mbps internet they have and streaming everything! I currntly have HD prefferd plus phone and 250mb cable.

 Any thoughts? 

5 REPLIES
Posted by
Regular Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Congrats on Posting your first topic!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 2 of 6
111 Views

I have the same issue and so far no good answer for this problem. I pay $297.99/month and this adds up to $3600 a year! It is ridiculous.

Posted by
Official Employee Digital Care

Message 3 of 6
82 Views

Hello bmcclure112,

 

I apologize for your billing concerns. I do have a promotion that I would like to offer you. For security, I will be sending you a private message so we can speak about your account freely. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 4 of 6
65 Views

I agree with the cost.. although mine is not that high it does continue to creep up, which would be ok if a better internet connection followed that. My internet speed slows down each time my bill goes higher... what's up with that?? When I first joined the speed was wonderful!!

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 5 of 6
53 Views

How do I reply to your message? I cant seen to read the entire body, and there is no reply button!

Posted by
Service Expert

Message 6 of 6
47 Views

bmcclure112 wrote:

How do I reply to your message? I cant seen to read the entire body, and there is no reply button!


Click on the blue Subject line and it will open the message.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon