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Moving, self install option

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Moving, self install option

Hi. I'm moving in a few days and desire to transfer my existing comcast internet service. I went to the website but could not find an option for a self-install. I own my own modem and don't need help setting it up. How can I transfer my service without getting a professional installation?

Cable Expert

Re: Moving, self install option

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




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Official Employee

Re: Moving, self install option

Hello __chia, a professional install may be required to bring services to your home due to the tap not being activated. I can check into this for you to see if self installation can be done, can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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