Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,518,159

members

40

online now

1,718,930

discussions

Back to Top

Modem/Router Rebate

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-13-2011
Posts: 2
Message 1 of 5 (1,005 Views)

Modem/Router Rebate

I recently signed up for tv and internet service with comcast and ordered the modem and router through the mail in rebate deal. On the rebate form it lists all required items in order to receive the rebate. One of these items is "Provide proof of purchase through order confirmation receipt." I did not recieve any sort of confirmation receipt by email. There was also no type of recipet what so ever in the box. What do i need to do to get this item?

4 REPLIES
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-13-2011
Posts: 2
Message 2 of 5 (873 Views)

Re: Modem/Router Rebate

So is this "rebate" just a scam?

Posted by
Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,199
Message 3 of 5 (864 Views)

Re: Modem/Router Rebate

I have notified the Administrator.  Watch for his reply please.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Official Employee

Member Since: ‎05-04-2011
Posts: 2,077
Message 4 of 5 (827 Views)

Re: Modem/Router Rebate

-

 

I have made the local management team aware of this matter, someone should be contacting you.

Thank You

-ComcastLarry-
Posted by
Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,199
Message 5 of 5 (383 Views)