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Low Hanging Cable Lines in Back Yard

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We have some communication lines in our back yard that are hanging very low. One line crosses our yard, then is draped over a tree in the neighbor's yard and looks as if it touches the ground on the other side of the tree (hard to tell as it's covered in bushes).

 

What can be done about this? Is there any way to have someone come out and lift these wires? They might even be old phone land lines, but I'm not sure how to tell.

 

Thanks!

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Posted by
Cable Expert

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I've asked a Comcast employee to help you. You should expect a reply soon.




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Posted by
Admin1

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Hi ajorgensen -- Thank you for bringing this low hanging cable to our attention. I have alerted Tech Ops about this cable. They will work to get the proper tech team dispatched to come raise this cable properly. 




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Posted by
Admin1

Message 4 of 4
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Following up on this. A job was completed yesterday to raise this cable. Can you confirm this was done please?




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