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Internet connection drops constantly

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Internet connection drops constantly

For the past few months I have issues with the modem dropping usually it happens from 9:30 am till around 2:30 pm. During this time the connection goes up and down . I have called support more times that I can remember base technicians out and the last one was just a complete jerk. I just want this fixed!
Official Employee

Re: Internet connection drops constantly

Hey DaveW2! I can help with your internet connectivity issues. I'd like to start by looking into your signal levels, and go from there. Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me. 

 




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