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I need to downgrade service.

Posted by
Visitor
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Message 1 of 4
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My financial situation has changed, and I need to downgrade my TV service to the economy package and drop my internet to the one just below what I'm currently on.  Can someone please handle this for me?  Thank you.

3 REPLIES
Posted by
Cable Expert

Message 2 of 4
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I've asked a Comcast employee to help you. You should expect a reply in this thread in 12-48 hours (typically). 

 

If you don't wish to wait for a reply: 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) 

 




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Posted by
Admin1

Message 3 of 4
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Hi lorinlambert -- I can help with your downgrade request. I have a couple of options that would suit your needs. I'll send you quotes via PM. 




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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Posted by
Admin1

Message 4 of 4
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