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I need my last name changed on my account

Regular Visitor

I need my last name changed on my account

I’ve been divorced for two years none of my account information has changed and my address has not changed the only thing I need changed is my last name the nearest Comcast center is over an hour away how can I send you my account information and have this changed
Official Employee

Re: I need my last name changed on my account

Hello, and thank you for reaching out to us. As long as there is no change as for your SSN I can do it from here. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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New Poster

Re: I need my last name changed on my account

Hello - I also need only my last name changed on my bill due to divorce. What is the process for doing this online or by phone? Thank you.

Official Employee

Re: I need my last name changed on my account

Hello, I can assist you further from here if you would like. Would you mind if I look at your account? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services? To send a private message click on my name, then click private message me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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