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Hurricane Irma Outage Credits

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Hurricane Irma Outage Credits

Is there anyway to find out when I will receive the hurricane Irma outage credit? I filled out the https://www.xfinity.com/Florida-form around 09/15/2017 for a credit. I got a call from a Comcast customer service representative a couple days later. They confirmed I would be getting a credit from the starting date of 09/06/2017 through the outage period. They said it would take 1-2 billing cycles to receive the credit. I'm pretty sure they already went by unless September wasn't counted.

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Re: Hurricane Irma Outage Credits

Got help from Comcast Cares on twitter, Thank you

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Frequent Visitor

Re: Hurricane Irma Outage Credits

Got help from Comcast Cares on twitter, Thank you

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