Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,559,864

members

19

online now

1,750,140

discussions

Back to Top

How do I cancel comcast service online?

SOLVED
Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎11-02-2012
Posts: 1
Message 1 of 9 (29,039 Views)

How do I cancel comcast service online?

I don't want Comcast anymore. How do I cancel it?
8 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,749
Message 2 of 9 (30,074 Views)

Re: How do I cancel comcast service online?

You must call 1800comcast or take your Comcast supplied equipment to the local Comcast office and cancel in person.  Make sure you get a receipt for each piece of equipment and don't lose it.

 

In person might be better if you have equipment to return including modems, digital adapters, cable boxes, DVR's & remotes.

 

You can't do it online unless you start a online chat.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Most Valued Poster

Member Since: ‎06-03-2006
Posts: 803
Message 3 of 9 (28,878 Views)

Re: How do I cancel comcast service online?

To what JayInAlg said,I would add. Go to your local Comcast office,walk ALL of Comcast equipment through the door. Have a Comcast give you a receipt  for all equipment(Model #, Serial #,and name like tv remote). Keep the receipt in a safe place for 120 years or more! Comcast may try to bill you for the equipment later. The receipt will save you money.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎12-08-2012
Posts: 1
Message 4 of 9 (27,327 Views)

Re: How do I cancel comcast service online?

Let them steal from you takes a minute

 

Trying to cancel and keep their hands out of your pocket takes days

 

A truly scummy outfit

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-22-2014
Posts: 1
Message 5 of 9 (8,360 Views)

Re: How do I cancel comcast service online?

Can't BELIEVE how many bad reviews Comcast gets.  Do they even bother to ready them and try and correct them?

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-25-2014
Posts: 1
Message 6 of 9 (8,200 Views)

Re: How do I cancel comcast service online?

I am letting you all know. I have been calling them with the fact that my line coming into my house was sparking and melting for more than 2 weeks and they still have not come out to fix it. They seem to think it is ok to burn my house down. I am cancelling their service and contacting my attorney to get this taken care of.  I will also contact the news and the fire department. I am very tired of being treated like it is my fault. 

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎08-18-2012
Posts: 3
Message 7 of 9 (7,861 Views)

Re: How do I cancel comcast service online?

I have been disrespected as commen people say is the comcast way.

  I can't get any service promised like HBO. Have been to office four times, drive to Boulder.

Bill slowly goes up 4.00 each moth something pushes it up. ?? No answers and want a 1000 to come fix something unknown?

Crazy and legal...cut all comcast cables you see in the world. 

Posted by
Edited on
‎09-01-2014 06:44 AM

Regular Contributor

Member Since: ‎11-30-2008
Posts: 133
Message 8 of 9 (7,850 Views)

Re: How do I cancel comcast service online?

[ Edited ]

NOT NICE, in your state you have a pro active attorney general's office      choices ?..1- file a complaint with them, also 2-one with the BBB 3-and if all else fails call the corporate office @ 215-286-1700 they will help to resolve your issues...your choice..buena suerte

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 52,545
Message 9 of 9 (7,833 Views)

Re: How do I cancel comcast service online?

Almost two year old / marked solved thread now being closed.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon