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How can I call to speak with a live person?

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Message 1 of 4
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I need a phone number so I can call and speak with a live person in the United States that speaks English.  I am considering turning off my service unless there is some package/option that Comcast offers that will allow me to lower my month bill.  Every number I have tried I cannot get in contact with a life person. 1-800-266-2278, 1-877-870-4310 and 1-800-934-6489. Thank you.

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Posted by
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msearer wrote:

I need a phone number so I can call and speak with a live person in the United States that speaks English.  I am considering turning off my service unless there is some package/option that Comcast offers that will allow me to lower my month bill.  Every number I have tried I cannot get in contact with a life person. 1-800-266-2278, 1-877-870-4310 and 1-800-934-6489. Thank you.


1-800-266-2278  Press *# at each prompt, ignoring messages OR don't press any button or say anything. It will ask but then after 3 "no response's will put you through".

 

Probably works with the others, as well.

 

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Posted by
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Message 3 of 4
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They read these posts about not pressing or saying anythiing or hitting 0 a few times, it just disconnects after a while.  So much for 24 hour customer service.

Posted by
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Message 4 of 4
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I have had success calling 800 266 2278 then listening to the menu, but pressing 0 after the options are given, which has taken me to a LIVE person,