Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
New Visitor
Member Since: ‎02-09-2011
Posts: 2

How can I call to speak with a live person?

I need a phone number so I can call and speak with a live person in the United States that speaks English.  I am considering turning off my service unless there is some package/option that Comcast offers that will allow me to lower my month bill.  Every number I have tried I cannot get in contact with a life person. 1-800-266-2278, 1-877-870-4310 and 1-800-934-6489. Thank you.

Posted by
Bronze Problem Solver
Member Since: ‎07-02-2003
Posts: 5,753

Re: How can I call to speak with a live person?


msearer wrote:

I need a phone number so I can call and speak with a live person in the United States that speaks English.  I am considering turning off my service unless there is some package/option that Comcast offers that will allow me to lower my month bill.  Every number I have tried I cannot get in contact with a life person. 1-800-266-2278, 1-877-870-4310 and 1-800-934-6489. Thank you.


1-800-266-2278  Press *# at each prompt, ignoring messages OR don't press any button or say anything. It will ask but then after 3 "no response's will put you through".

 

Probably works with the others, as well.

 

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

 

Posted by
New Visitor
Member Since: ‎08-28-2011
Posts: 1

Re: How can I call to speak with a live person?

They read these posts about not pressing or saying anythiing or hitting 0 a few times, it just disconnects after a while.  So much for 24 hour customer service.

Posted by
New Visitor
Member Since: ‎12-28-2010
Posts: 1

Re: How can I call to speak with a live person?

I have had success calling 800 266 2278 then listening to the menu, but pressing 0 after the options are given, which has taken me to a LIVE person,