I am trying to disconnect my Comcast TV and Internet Services. I found that I could not get through by Phone (800-Comcast), and I also have no way to cancel it on the web. Could someone advice how to cancel Comcast Services?
Call your local billing office-the number is on your bill.
You could also go to the office in person.
Best advice-of-the day: Return any Comcast equipment to the office and get receipts for EVERYTHING you return. Keep the receipts in a safe place, DO NOT LOSE OR MISPLACE THEM.
In the past, some people have received bills for equipment they returned. The receipts will be the proof you need if this should happen to you. It happened to me a few years ago. I received letters from a credit bureau informing me that I owed Comcast the full cost of 2 dvr's. Fortunately, I knew exactly where my receipt of return was and the issue was resolved quickly for me.
Message Edited by Queen-Evie on 06-30-2009 07:39 PM
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I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
im moving my internet only to Centurylink....$35/month with a 20mbps speed that works JUST FINE, thank you, Comcast...... hey, i was fine when they had only 6Mbps so, 20 is more than enough-and they had better not mess with me with their threats and Bullsh*it....they are a group of stoopid (sic) greedy people