Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,438,948

members

51

online now

1,667,142

discussions

Comcast guarantee

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎05-13-2013
Posts: 1
Message 1 of 2 (339 Views)

Comcast guarantee

What is interesting about the Comcast guarantee is that everyone I talk to-at least every two hours-says that they guarantee what was done will fix the problem and that the previous person I talked to was wrong. When will they get it right?
1 REPLY
Posted by
Silver Problem Solver

Member Since: ‎06-17-2008
Posts: 13,999
Message 2 of 2 (282 Views)

Re: Comcast guarantee

you dont give much to go on with what you posted.  Do you want to post what that statement actually means?

 

The comcast guarantee says they will make it right the fist time, if they dont you will not be charged again until its right.    Sometimes its difficult to diagnose an issue, like it is in my things.