Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,495,224

members

67

online now

1,702,260

discussions

Comcast Visa Card

Posted by
Visitor
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎01-23-2011
Posts: 1
Message 1 of 5 (3,170 Views)

Comcast Visa Card

It appears that Comcast is using prepaid visa cards to attract new customers to sign-up. It has been almost 4 months since I signed up for service and I have not received my $150 visa. When I called to inquire, they told me that I was under contact but was not able to locate the contract ID number, therefore I needed to sign a new contract to received the Visa. I then ask to just cancelled but could not because I was under contract. Was anyone able to receive what they were promised.

4 REPLIES
Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 2 of 5 (3,168 Views)

Re: Comcast Visa Card

The Comcast forum administrator has been informed.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Contributor

Member Since: ‎12-24-2009
Posts: 32
Message 3 of 5 (3,166 Views)

Re: Comcast Visa Card

sadly you had to learn the hard way lol comcast promises are nothing more than hot air i do feel bad for you best of luck keeping the money in your wallet and not in comcast hands

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,174
Message 4 of 5 (3,164 Views)

Re: Comcast Visa Card

Per our admin:

 

As a side note, we do not have the capacity to support billing promotion inquiries. Our retention department is available to all customers that wish to discuss promotion offers. You can reach them by contacting them via phone at 1-800-266-2278. For the reasons stated above, I am locking this thread to further posts.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'





Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Retired Administrator

Member Since: ‎07-01-2010
Posts: 2,486
Message 5 of 5 (3,135 Views)

Re: Comcast Visa Card

 


dreapal81 wrote:

It appears that Comcast is using prepaid visa cards to attract new customers to sign-up. It has been almost 4 months since I signed up for service and I have not received my $150 visa. When I called to inquire, they told me that I was under contact but was not able to locate the contract ID number, therefore I needed to sign a new contract to received the Visa. I then ask to just cancelled but could not because I was under contract. Was anyone able to receive what they were promised.


We'll look into this and get back to you. 

 

Just 'Dete'
Retired Help Forums Admin