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Can I opt out of Comcast promotional calls?

New Poster

Can I opt out of Comcast promotional calls?

I use a prepaid cell phone, so talking to Comcast sales folks literally costs me money. Is there a way I can opt out of these calls as an existing Comcast customer?


Accepted Solutions
New Poster

Re: Can I opt out of Comcast promotional calls?

I figured out how to do it on my own. For anyone else who's looking for the same thing, here's how I did it:

 

1. Log into your account at xfinity.com

2. Click into the Settings tab

3. In the left sidebar, click "Communications & Ad Preferences"

4. Under Marketing Preferences, click Manage Permissions next to "Sales Calls, Mail Advertising and In-Person Visits"

5. Fill and submit the form that appears


All Replies
New Poster

Re: Can I opt out of Comcast promotional calls?

I figured out how to do it on my own. For anyone else who's looking for the same thing, here's how I did it:

 

1. Log into your account at xfinity.com

2. Click into the Settings tab

3. In the left sidebar, click "Communications & Ad Preferences"

4. Under Marketing Preferences, click Manage Permissions next to "Sales Calls, Mail Advertising and In-Person Visits"

5. Fill and submit the form that appears

Expert

Re: Can I opt out of Comcast promotional calls?

Also, you can opt out of Comcast solicitations here: https://pc2.mypreferences.com/Comcast/OptOut/Default.aspx and you can opt out of Comcast email solicitations here: https://pc2.mypreferences.com/Comcast/OptDown/opt-down