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Cable lines

SOLVED
Posted by
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Message 1 of 2
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During Hurricane Irma a tree fell on our lines in the backyard.  They are now unlashed and hanging low.  After a phone call for repairs a subcontractor came out but still not repaired.  I  have internet and TV connected but the lines are extremely drooping. It seems this service person was not the right department for this job. Who can be contacted for this issue.

1 ACCEPTED SOLUTION

Accepted Solutions
Posted by
Official Employee

Message 2 of 2
142 Views
Solution

 

Hi blugav2, I can help you get your cable line raised. Can you please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me"?




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We ask that you post publicly so people with similar questions may benefit.
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1 REPLY
Posted by
Official Employee

Message 2 of 2
143 Views
Solution

 

Hi blugav2, I can help you get your cable line raised. Can you please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me"?




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon