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Assistance with Address Change/Service Cancellation

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Assistance with Address Change/Service Cancellation

Hello, I've twice requested a change of address online effective July 10, 2018. I have not yet received a telephone call from Comcast to cancel service (my location is not eligible for Comcast service). I am now located at the new service address, and have in my possession all Comcast equipment for my previous service. Can you please provide guidance as to what steps I must take to cancel service. Thank you