Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,382

members

1,338

online

36,211

topics

Top

$120 $5 a month Ipad offer??

New Poster

$120 $5 a month Ipad offer??

Has anyone who did the recent $120 ipad offer actually received their ipads?

I signed up for the offer March 17th 2018, I haven't received anything other than the intial agreement email. I'm already being charged on my bill for the ipad and no one seems to know anything about this promo.

I chat with one Xfinity person, he sends me to a different one who instructs me to call a number. Every person I speak to has zero knowledge of this promotion but every one of them sees the first installment payment on my current bill ..

 

Cable Expert

Re: $120 $5 a month Ipad offer??

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: $120 $5 a month Ipad offer??

Thank you. Hopefully I'll hear something soon

New Poster

Re: $120 $5 a month Ipad offer??

No one bothered to answer

Cable Expert

Re: $120 $5 a month Ipad offer??


@karynm8621 wrote:

No one bothered to answer


I saw that Smiley Sad I escalated via another channel. You will get a reply soon. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: $120 $5 a month Ipad offer??

Thank you

New Poster

Re: $120 $5 a month Ipad offer??

Still nothing. the other poster got some help and I haven't heard a thing

Frequent Visitor

Re: $120 $5 a month Ipad offer??

All I have gotten is that they are looking into it, still no status or update either.

New Poster

Re: $120 $5 a month Ipad offer??

Still no help

Official Employee

Re: $120 $5 a month Ipad offer??

Hi, karynm8621. I'll take a look at your iPad order. Send me a private message with your full name and phone number for help. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: $120 $5 a month Ipad offer??

 ; 

I'll update you when I can on our other thread. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 10 replies
  • 369 views
  • 0 kudos
  • 4 in conversation