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why am I getting charged twice for TV adapter?

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why am I getting charged twice for TV adapter?

When did this BS start? Are you kidding me? And don't get me started on the HD charge. I am pretty certain the bundle we got included HD.

Service To Additional TV
09/12 - 10/11
11.98
With TV Adapter
2 @ $5.99 each
Total Add'l Products, Services & Equipment
$21.98 TOTAL???
Official Employee

Re: why am I getting charged twice for TV adapter?

Hi TO60,  I can review the Digital adapter charge on your account for you, please send me a private message with your account information (name on account, address and account number).

 

Thank you


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Official Employee

Re: why am I getting charged twice for TV adapter?

Hi TO60, thank you for working with me via private message and glad we were able to get everything corrected for you.  If you have any questions in the future please let us know.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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