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signed up for a 2 year contract

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signed up for a 2 year contract

We signed up for a 2 year contract and a bundle. We were told $199.99 a month. It was that for about 4 months even with the taxes on,  now it's $228. Why did it jump up that much, the taxes are ridiculous!!!
I want to know if one lost there job and can't afford to do the bundle anymore and only want basic cable and internet, what they can do and what is the penalty for going against the contract? We don't want to not pay our bill, we just can't afford to be in this contract anymore! HELP!!

Official Employee

Re: signed up for a 2 year contract

Hi cjheky61,  thank you for reaching out and I can look at the sudden increase for you, please send me a private message with your account information (name on account, address and account number).

 

Thank you


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