Xfinity plant
Xfinity globe
Community Forum

seasonal convenience plan

New Poster

seasonal convenience plan

How do I change my date on the seasonal convenience plan to December 1 2017?

Official Employee

Re: seasonal convenience plan

Hi melanie7, I can review the seasonal convenience plan on your account, could you please provide the following account information (Name on account, address and account number).

 

Thank you

New Poster

Re: seasonal convenience plan

Phil,

 

I am having the same issue.  I followed the link in the e-mail I received to change my seasonal convenience information, and I can't find where to extend my return date.  Why is this so difficult?!  Can you please provide me with specific directions?  Thank you.

Official Employee

Re: seasonal convenience plan

Hello YOUNG-KRISTA. I can review your account and confirm if your seasonal convenience plan can be extended. I'll need to review your account. Please send me a private message and include your full name, service address, and account number so I can access your account.