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question Internet billing

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question Internet billing

I recently cancelled by cable tv but kept internet.

checking to see if you still get tv fees if you have internet only. I have these fees listed on my account.

 

Also checking to see if you have something similar to the at&t Internet 2 year 50mbps promotion for $40 or something similar, or cheaper options to what I am paying now.  Thanks for your help,

 

Jimmy <Edited for violating forum guidelines: "Personal Information">

TV Franchise Fee

$3.66

TV FCC Regulatory Fee

$0.09

TV Sales Tax

$5.50

Broadcast TV Fee

$7.00

Jimmy <Edited for violating forum guidelines: "Personal Information">

<Edited for violating forum guidelines: "Personal Information">

<Edited for violating forum guidelines: "Personal Information"> acct no

 

Accepted Solution

Re: question Internet billing

jgburk, I've applied the promotion we discussed in private message. Please post again if you need anything else. 

 

 

View answer in context
Official Employee

Re: question Internet billing

 

jgburk, those fees should only apply to cable service. Depending on when you downgraded to internet only, those fees would appear on your bill as a prorated charge for those TV fees when you had them. I can check further. 

 

I saw your other post and responded for you to send me a private message with your account info you presented here. 


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Official Employee

Re: question Internet billing

jgburk, I've applied the promotion we discussed in private message. Please post again if you need anything else. 

 

 


Community Icon
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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