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never a correct billing statement

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never a correct billing statement

since February of 2015 never ever a correct billing statement never ever correct service Motors never ever correct Internet service never ever correct TV services never ever correct late fees if there's something on a billing statement that Comcast can legally put on their billing statement when applied to my account it has never ever been correct all I get is Will credit you never ever correct the issues just credits I have over. Multiple ways multiple times and continue to get shut off threats month after month the billing department is like something I've never seen the service of the cable come on in the house the quality on my TV no quality on my phone keeps me coming back every month having to go over my entire history month after month since February 2015 two make some sort of understanding never any sense never any sense out of the billing statement but spending two hours on the phone with a Comcast billing representative to explain to them my account and the incorrect items on my billing statement because nobody knows my account is just too much to deal with and I say it every month but every month I like the service on my phone in my TV someone just tell me keep going or show me a better deal where there is customer service that is customer service where they have interpersonal office communication in her office memos I think I've gone far enough too far for sure but Neo help
Official Employee

Re: never a correct billing statement

Hi TOMBUDSOK. I can assist with reviewing your billing statement and go over your billing rates with you. I can also help with your service issues if this is still ongoing. I'll need to access your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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Frequent Visitor

Re: never a correct billing statement

Same exact issues I'm having. I don't understand how a company can get away with all this overcharging, inaccuracies and ignoring customers.

Regular Contributor

Re: never a correct billing statement

Hello bryangottschalk,

 

Would you please check your private messages for correspondence to this issue? Thank You




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