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need help removing devices

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need help removing devices

Ok so I removed a device off my hotspot but it is still working yet the device is off the list any ideas on why this is happening
Official Employee

Re: need help removing devices

Hello mmarino214. Is it possible your mobile device is now utilizing cellular data, or possibly 'xfinitywifi'? Can you please elaborate on what you mean by 'still working'? 

 

We're happy to assist further, we just need a bit more information. 


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